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TDZ Blog

Strategy Is Changing; What Does That Mean for You?

By Tracy Diziere | October 1, 2019

A recent Forbes article covered how marketing strategy in mature organizations is “moving from communications leadership to growth accelerant.” That might sound like a bunch of mumbo-jumbo to some of you. And like some pie-in-the-sky idea to others. So let’s break it down for the entrepreneurial-minded leader, shall we? As a small service-based business leader, you’ve […]

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Channel and Global Marketing Teams: Better Together and with a Creative Partner

By Tracy Diziere | August 13, 2019

As technology service offerings grow, channel partners’ opportunity to step in, cultivate custom solutions, and offer managed services has skyrocketed. In tandem, revenue from indirect channels has soared. While stats vary, a Forrester study commissioned by Mediafly reports that almost half (49%) of a company’s overall revenue comes from the channel. Or as Principal Analyst […]

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Success Is an Inside Job

By Tracy Diziere | December 19, 2018

Part of my message at today’s Conscious Connections panel “Insight from Women of Influence, Impact + Profit” was “Success is an inside job.” This was/is a hard learned lesson and speaks to the need for personalized attention when growing as an entrepreneurial-minded leader. I/we need this kind of help. That’s why I fill the role of […]

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Why We Take a Holistic Approach to Service

By Tracy Diziere | November 6, 2018

Why do we take a holistic approach to service? Why does service experience design start with a broad view? David Clarke in an Adweek article says it best: Experience isn’t just one thing. It’s comprised of sales, customer service, order entry, human resources, quality assurance, shipping, billing, collections, maintenance—a hundred parts of an enterprise. Therefore, […]

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Nothing Is Created Alone

By Tracy Diziere | January 9, 2018

I’m putting a stake in the ground: Nothing is created alone. This is what came from my Root Session with the fabulous team at Root + River. I’ll write more here later. The important thing is to know that it does take other people to create. We need each other. Despite our ideas about rugged […]

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How Are You Responding to Uncertainty

By Tracy Diziere | September 23, 2016

Not Much Is for Certain. How Are You Responding to Uncertainty? Spoiler alert: I don’t have it all figured out but I do have one tool you can use related to strengths which I’ll address at the end. There seems to be a lot of buzz and advice around being comfortable with–accepting?— instead of responding to […]

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Creating Your Own Vocabulary – Tracyisms

By Tracy Diziere | August 15, 2016

As you learn new things, identify trends, or solidify your own ideas about your industry or your world, it’s often useful to create your own vocabulary. I’ve created this post as a running tab of the words I’ve created or picked up on and made my own. I call them Tracyisms. Do you have words […]

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How to Develop a Plan to Update Your Website Content

By Tracy Diziere | July 16, 2016

How to Develop a Plan to Update Your Website Content for Solopreneurs Looking to develop a plan to update your website content–either on your own or with some outside help? Most of us know there’s dated content on our sites. If we look at updating our content, we’ll be able to re-post, re-promote and ultimately add […]

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Change Starts with You (and 3 Steps to Start)

By Tracy Diziere | May 17, 2016

“Stuckness” sucks. The way out? Realizing that nothing is keeping you glued in place but you. That you don’t need to wait for something to happen to loosen you from the grip of whatever’s got you. And the big realization: That change starts with you. What do you mean, “Change Starts With You?” It starts […]

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Knowing Yourself – The Start of Your Success Journey

By Tracy Diziere | April 26, 2016

I believe that success starts with knowing yourself–and defining your version of the word.  When we begin tapping into our authentic selves, we start to uncover what is unique to us. We begin to notice where we have deviated or fallen away from the path that is of our own design. And while perhaps different […]

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Guest Blog Posts

In addition to our own posts by title below, check out the following guest posts:

Focusing on Successes and Strengths vs. Failures and Weaknesses

The Best Place to Spend Your Marketing Time & Money

Customer Expectations: Mind the Gap

Key Topics

What We Can Learn From Rockstars

By Tracy Diziere | Comments Off on What We Can Learn From Rockstars

Rockstars have magnetism and devoted fans–both good things for small businesses. Here’s my brief rundown of what we can learn from them: 1. It’s all about the show. Whatever’s going on behind the scenes doesn’t matter when we hit the stage. 2. Sometimes the leaders must pull the weight and/or create a distraction so the […]

Someone Has to Be the CMO

By Tracy Diziere | 1 Comment

Many small businesses or even mid-to-large-sized businesses with geographic dispersion have marketing people in-house or at least marketing-minded employees, whether at the top or within the company’s ranks.  But oftentimes, there’s not a dedicated, experienced resource at the C-level.  The lack of a Chief Marketing Officer (CMO) or equivalent leadership role often results in a task-based […]

How Big Banks Are Blowing It

By Tracy Diziere | 4 Comments

During the Q&A session of Gary Vaynerchuk’s talk last night, one guy brought up his annoyance with the bank tellers (at Wells Fargo) asking him questions about himself and making small talk. I forget the exact question but Gary’s response was that this is an annoying experience because it isn’t authentic. They want a piece […]

Optimism in Entrepreneurship: Is It a Requirement?

By Tracy Diziere | Comments Off on Optimism in Entrepreneurship: Is It a Requirement?

A while ago I saw a quote someone re-tweeted from Michael E. Gerber, the author of The E-Myth and Founder of Club E: “The entrepreneur sees opportunities everywhere we [sic] look, while many people see only problems everywhere they look.” This statement made me wonder: Is seeing opportunities (aka optimism) vs. problems (aka pessimism) a requirement […]

How to Prevent Bad Marketing Decisions as a Small Business Owner

By Tracy Diziere | Comments Off on How to Prevent Bad Marketing Decisions as a Small Business Owner

Small business owners sometimes buy print/radio advertising, social media, and other tactical marketing solutions based on the recommendations of a sales representative for those services. Because they haven’t been able to look at all available solutions and make informed decisions (without sales pressure), the owner can incur unnecessary costs, create more work, and achieve little to […]

Can You Help Market My Small Business?

By Tracy Diziere | Comments Off on Can You Help Market My Small Business?

Oftentimes, I get the specific request to help market (i.e., “promote”) a product or service from a small business or microbusiness leader.  The assumption is that the barrier to sales is market awareness, understanding, or knowledge and that “marketing”—marketing communications or promotion of the product or service alone—will solve the problem. But I don’t like […]

BPM Research, Small Business, and a Forrester Survey

By Tracy Diziere | Comments Off on BPM Research, Small Business, and a Forrester Survey

Although my clients typically aren’t banging the door down for process change and oftentimes are focused on other things, I’m always trying to (re-)focus on the business of doing business.  This means building repeatable processes and tools to support them to lessen the workload and prevent waste.  (Part of the foundations of business.) I suspect that […]

How to Improve Your Small Business Website

By Tracy Diziere | Comments Off on How to Improve Your Small Business Website

Most micro and small businesses started a company website at launch in order to establish a brand identity, build credibility with potential buyers, cross temporal communication barriers, create another opportunity for lead generation or customer education, or even conduct online sales. However, as the company has grown and more information has been added, the site […]

Evaluating a Marketing Person: Criterion #1

By Tracy Diziere | Comments Off on Evaluating a Marketing Person: Criterion #1

Criterion # 1: Sufficient Experience . . . As Evidenced by LinkedIn (or other professional online network) Background: I get asked sometimes by friends (even those who have made hiring mistakes in the past) about how they can “screen” an independent contractor or small marketing agency based on its leadership and what to look for.  This […]

Getting Fierce About Time Management

By Tracy Diziere | 1 Comment

While I strongly believe in investing in professional relationships, I realize I cannot have coffee or lunch with everyone who suggests it.  While I understand the importance of networking, there’s no way I can attend all of the networking events where my target market hangs out.   I guess I’m not too different from any other small business owner, solo service […]